AirPods Case WarrantyUpdated 9 days ago
Our goal for our AirPods Cases was simple: create a case that protects, uses the same comfortable and high-performing materials that we're known for, and make them in stellar colors! Protect your AirPods in style!
Please Note-
*Loopy AirPods Cases fit AirPods 1 and 2
*Loopy AirPods Pro Cases fit AirPods Pro 1 and 2
What is covered?
- If your AirPods Case breaks at any time, we will replace it under our Loopy Lifetime Guarantee!
*Before a replacement can be sent, a photo will need to be provided of the AirPod case cut in half to show that the case can no longer be used.
What is not covered?
The following instances are not subject to warranty:
- Incorrect size purchased
- Loss or theft of product
- Damage from accidents (ex, damage from pets, car accidents, etc.)
To file a warranty claim, please get in touch with our customer support team HERE!
Additional Warranty Details:
- A photo is required to initiate all warranty claims.
- All items must be purchased directly from LoopyCases.com and have proof of purchase (valid order number) for a product to qualify for our warranty.
- Warranties are not transferable; therefore, items purchased via 3rd party (i.e. online swaps/resellers, purchased secondhand from another individual, etc.) are not subject to our Lifetime Guarantee.
- If any product is damaged through delivery or arrives in damaged condition, we must be made aware within 3 days of the marked delivery date.
- Any damage outside of this timeframe will be attributed to wear and use of the product.
- This is a replacement-only warranty. No refunds will be issued.
- Loopy Customer Support reserves the right to determine if a product qualifies for a warranty.
- Loopy Customer Support reserves the right to regulate the selection choice of a replacement product.