Leave us a message and our team will be in touch via email ASAP!

Our team is here to help! Please submit a request, and our team will get back to you ASAP! 🤩💚

Submit a Request

Shop Now

International Returns

Domestic Returns Center

Domestic Return Center

Loopy Cases

How do I contact Loopy's customer support?

How do I submit a warranty claim?

How do I return or exchange? (within the US)

Does Loopy restock products if they sell out?

Do you offer discount codes?

How do I know which phone model to order?

What case orientation do I need?

Does a Loopy case come with a Loop?

Can I buy a Loopy in stores?

Do you offer gift cards?

How do I submit a suggestion?

Frequently Asked Questions

Loopy Case Warranty

Super Loop Warranty

Tempered Glass/Camera Tempered Glass Warranty

Charging Cable Warranty

AirPods Case Warranty

Watchband Warranty

Wristlet Warranty

I need to file a warranty claim on my case, but I have a different phone model now.

Warranty Information

Domestic (United States) Returns & Exchanges

Gift Returns

Domestic (US) Returns & Exchanges

Can I add to/change my order before it ships?

Can I apply multiple promo codes to the same order?

Why haven’t I received my order confirmation?

Help! I put the wrong address at checkout- can I change it?

Why am I being charged $0.98 for shipping on my order?

Order Information

Can I upgrade my shipping speed after my order is placed?

How long will shipping take? (Domestic)

How do I track my order?

My order's tracking hasn't updated.

How Do I File A Claim For a Missing Purchase if I purchased Corso?

Tracking states that my order was delivered, but I haven't received my package.

I ordered additional Super Loops and they are not in the package?

What should I do if I received the wrong item(s) or an item is missing?

Shipping Information

What Countries Do You Ship To?

Duties & Taxes

How long will shipping take? (International)

International Orders

Wireless Charging/MagSafe?

Super Loops

Thin Loops

Premium Clear Tempered Glass

Premium Privacy Tempered Glass

Camera Tempered Glass

Watch Bands

Lightning to USB-A Cables

Type-C Cables

Military Drop Test Information

Our Products

How to install and adjust your Loop

How to install your Loopy Case

How to adjust your Loop on a Clear Loopy Case

How to install a Clear Loopy Case

How to apply Loopy Tempered Glass

Wireless charging with your Loopy Case

How to Install Diamond Cut Camera Tempered Glass

How to Remove Your Diamond-Cut Camera Tempered Glass

How to apply Loopy Square Camera Tempered Glass

How to apply Loopy Solid Camera Tempered Glass

How to install Loopy AirPods Case

Installation Videos

How can I collaborate with Loopy?

Does Loopy offer wholesale?

How can I stay connected with Loopy?

How does Loopy For a Cause 1% Pledge work?

Collaborations & Wholesale

Privacy Policy

Terms of Service

Common questions related to placing an order through our website.

Information and common questions regarding your order once it has been placed!

All articles

Categories