We accept returns and exchanges for items in like-new condition within 30 days of purchase. Please visit our Loopy Return Portal to start your return or exchange! You will need your order number (starting with PKS) and the email address used to place

We accept returns and exchanges for items in like-new condition within 30 days of purchase.&#xA0;Please visit our <a href="https://returns.loopycases.com/" target="_blank" rel="noopener noreferrer">Loopy Return Portal</a> to start your return or exchange!&#xA0; You will need your order number (starting with PKS) and the email address used to place the order to generate a return. You can also use your phone number or zip code.<a data-fr-linked="true" href="https://returns.loopycases.com/" id="isPasted">https://returns.loopycases.com/</a> **DO NOT follow the link above if you are located outside of the USA. This return portal is for domestic customers only. Please visit <a href="https://web.global-e.com/Returns/Portal/myn9d" style=" text-decoration: none;">THIS</a> link for all international returns.Return Requirements-To qualify for a refund or exchange:<ul><li data-start="936" data-end="974" style="font-size: 15px; font-family: Inter;">Items must be&#xA0;in like-new condition to qualify for return.&#xA0;Loopy reserves the right to evaluate and approve/decline all return requests.</li><li data-start="936" data-end="974" style="font-size: 15px; font-family: Inter;">Used/applied tempered glass is not eligible for a refund.</li></ul>Return Details:<ul data-start="1315" data-end="1832"><li data-start="1315" data-end="1405" style="font-family: Inter; font-size: 15px;">Refunds are issued once your return is received and processed at Loopy HQ.</li><li data-start="1315" data-end="1405" style="font-family: Inter; font-size: 15px;">Refund methods cannot be changed once processed.</li><li data-start="1624" data-end="1712" style="font-family: Inter; font-size: 15px;">Original shipping charges and Package Protection are non-refundable. Loopy does not cover the cost of return shipping.</li><li data-start="1713" data-end="1832" style="font-family: Inter; font-weight: bold; font-size: 15px;">Restocking Fee: missing original Loops, missing microfiber bags, or opened tempered glass &#x2192; 25% deduction from refund.</li></ul>Exchange Details:<ul data-start="1862" data-end="2100"><li style="font-family: Inter; font-size: 15px;">A $4.95 shipping fee will apply to your exchange order.</li><li style="font-family: Inter; font-weight: bold; font-size: 15px;">Your exchange order will ship once USPS scans your return package and tracking shows it&#x2019;s on the way to Loopy HQ.</li></ul>&#x26A0;&#xA0;Please Note:<ul><li style="font-family: Inter; font-size: 15px; font-weight: bold;">We do ask that all returns and exchanges be shipped out within 14 days of label creation. If not, your label is susceptible to expiration.</li><li style="font-family: Inter; font-size: 15px;">We aim to process returns/exchanges within 72 hours of receiving them at Loopy HQ.&#xA0;</li><li style="font-family: Inter; font-size: 15px;">Loopy is not responsible for return shipping issues. If utilizing the USPS return drop box, we find that tracking can be delayed depending on pick-up schedules per location. We recommend getting a physical receipt showing the drop-off details. If a package is lost in transit, we are only able to issue a refund via store credit.&#xA0;</li></ul>If an order arrived damaged or if incorrect items were sent by mistake, please reach out to our team at <a href="mailto:team@loopycases.com">team@loopycases.com</a> with a photo of the item(s) received as well as your packing slip within&#xA0;3 days of delivery.

Domestic (United States) Returns & Exchanges

We accept returns for new and unused items within 30 days of purchase!. Gift returns are refunded in the form of a store credit to our website. Gift returns are ineligible for exchanges and can only be refunded via store credit. Your gift card will b

We accept returns for new and unused items within 30 days of purchase!&#xA0;Gift returns are refunded in the form of a store credit to our website. Gift returns are ineligible for exchanges and can only be refunded via store credit.Your gift card will be available as soon as your return is processed at Loopy HQ! You will receive an email to your specified email address with your gift card code.DOMESTIC (Within the US): Please follow the link <a href="https://returns.loopycases.com/" style=" text-decoration: none;" target="_blank" rel="noopener noreferrer">HERE</a> to begin a return.&#xA0;You&apos;ll need to select &quot;<a href="https://returns.loopycases.com/gift-return" target="_blank" rel="noopener noreferrer">Returning a Gift?</a>&quot;. You will then need to enter the original order number (begins with PKS) and the original purchaser&apos;s email, zip code, or phone number to generate a return.&#xA0;If you do not have this information, please fill out the Gift Request Form under &quot;Don&apos;t have your order information&quot;. One of our agents will follow up within 3 business days.If you need a gift return for an international order, please reach out to our support team at <a data-fr-linked="true" href="mailto:team@loopycases.com">team@loopycases.com</a>.&#xA0;

Gift Returns

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Loopy Cases

Domestic (US) Returns & Exchanges

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