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How Do I File A Claim For a Missing Purchase with Green Shipping Protection?Updated 2 months ago

We have partnered with Corso Green Shipping Protection to ensure that your order makes it to you smoothly! If you have any trouble receiving a shipment where Green Shipping Protection was purchased, please file a claim directly with Corso or reach out to us at [email protected] so we can help set this up for you!

Important Notes-

  • You can start your claim through the Green Shipping Protection Claims Dashboard. 
  • To file your claim, you will need your Order Number (starts with PKS...) as well as the email used to purchase. 
  • Once your claim is submitted, Corso's rockstar customer support team will get back to you ASAP! We want to get you back in the Loop as quickly as we can! 

*Please note that if Green Shipping Protection was not purchased with your order, a claim must be filed directly with the shipping carrier for any missing packages.

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