How do I submit a warranty claim?Updated 5 hours ago

Please reach out to our customer support team through our contact form HERE to file a warranty claim, or email us at [email protected] and include the following:

• First/Last name on the order
• Original Order Number
• 1-3 clear/focused photos showing the defect in bright lighting 
• Description of the defect
• Shipping address
• Phone model

For a product to qualify for a warranty, it must be purchased directly from LoopyCases.com. Warranties are not transferable; therefore, items purchased via third parties (e.g., online swaps/resellers, secondhand from another individual, etc.) will not be subject to warranty.