Wristlet WarrantyUpdated 9 days ago

Our Wristlets feature nickel-free stainless steel, silicone beads crafted from the same durable material as our Super Loops, and genuine gemstones. Our Wristlets are also covered under our Lifetime Guarantee, so if at any time your Wristlet does not live up to your expectations, please let us know!

Please note that gemstone beads may feature natural variations and imperfections. 

WARNING: CHOKING HAZARD, SMALL PARTS; STRANGULATION HAZARD- CORD Keep out of reach of children and pets. Product not suitable for children. 

What is covered?

• Wristlet nylon cord breaking 
• Beads tarnishing within 1 year of the purchase date

What’s not covered?

• Loss or theft of product
• Damage from accidents (ex, damage from pets, car accidents, etc.)
• Normal wear and tear, which includes but is not limited to:
  • Natural gemstone imperfections
  • Minor scuffing or scratching on the beads and string discoloration 
  • Beads tarnishing after 1 year of the purchase date

    
    

    

To file a warranty claim, please contact our customer support team HERE. 

Additional Warranty Details:

• A photo is required to initiate all warranty claims.
• All items must be purchased directly from LoopyCases.com and have proof of purchase (valid order number) for a product to qualify for our warranty. 
• Warranties are not transferable; therefore, items purchased via 3rd party (i.e. online swaps/resellers, purchased secondhand from another individual, etc.) are not subject to our Lifetime Guarantee. 
• If any product is damaged through delivery or arrives in damaged condition, we must be made aware within 3 days of the marked delivery date. 
  • Any damage outside of this timeframe will be attributed to wear and use of the product.
• This is a replacement-only warranty. No refunds will be issued.
• Loopy Customer Support reserves the right to determine if a product qualifies for a warranty.
• Loopy Customer Support reserves the right to regulate the selection choice of a replacement product.