Wristlet WarrantyUpdated 14 days ago

Our Wristlets feature nickel-free stainless steel, silicone beads crafted from the same durable material as our Super Loops, and genuine gemstones. Our Wristlets are also covered under our Lifetime Guarantee, so if at any time your Wristlet does not live up to your expectations, please let us know!

Please note that gemstone beads may feature natural variations and imperfections. 

WARNING: CHOKING HAZARD, SMALL PARTS; STRANGULATION HAZARD- CORD Keep out of reach of children and pets. Product not suitable for children. 

What is covered?

• Wristlet nylon cord breaking 
• Beads tarnishing or discoloring within 30 days of delivery date

What’s not covered?

• Natural gemstone imperfections
• Normal wear and tear, which includes but is not limited to:
  • Minor scuffing or scratching on beads and string discoloration 
  • Beads tarnishing after 30 days 

To file a warranty claim, please contact our customer support team HERE. 
A photo of the issue is required for all warranty claims, as well as proof of purchase (valid order number) from Loopycases.com for all products. If a photo and proof of purchase cannot be provided, we will not be able to provide a warranty replacement.

All items must be purchased directly from LoopyCases.com for a product to qualify for a warranty. Warranties are not transferable; therefore, items purchased via 3rd party (i.e. online swaps/resellers, purchased secondhand from another individual, etc.) will not be subject to warranty. 

If any product is damaged through delivery or arrives in damaged condition, we must be made aware within 7 days of the marked delivery date. Let us know ASAP! Any damage outside of this timeframe will be attributed to wear and use of the product.

*Since this is a new product, the details above are subject to change