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Return Center

Loopy Cases

How do I submit a warranty claim?

How do I return or exchange?

How do I contact Loopy's customer support?

How do I know which phone model to order?

What case orientation do I need?

Does a Loopy case come with a Loop?

Why am I being charged $0.98 for shipping on my order?

Is there an educator, first responder, or military discount available?

Can I buy a Loopy in stores?

Do you offer gift cards?

Frequently Asked Questions

Can I add to/change my order before it ships?

Can I apply multiple promo codes to the same order?

Can I upgrade my shipping speed after my order is placed?

Help! I put the wrong address at checkout- can I change it?

Why am I being charged for shipping on my order?

Why haven’t I received my order confirmation?

How long will shipping take? (Domestic)

How do I track my order?

My order has printed but my tracking hasn't updated.

Why did my order not come with tracking?

Tracking states that my order was delivered, but I haven't received my package.

I ordered additional Super Loops and they are not in the package?

What should I do if I received the wrong item(s) or an item is missing?

Green Shipping Protection FAQ

How Do I File A Claim For a Missing Purchase with Green Shipping Protection?

Order and Shipping Information

2025 Holiday Return Policy

Domestic (United States) Returns & Exchanges

Gift Returns

Domestic (US) Returns & Exchanges

What Countries Do You Ship To?

Duties & Taxes

How long will shipping take? (International)

International Returns

International Orders

Loopy Case Warranty

Super Loop Warranty

Tempered Glass/Camera Tempered Glass Warranty

Charging Cable Warranty

AirPods Case Warranty

Watchband Warranty

Wristlet Warranty

I need to file a warranty claim on my case, but I have a different phone model now.

Warranty Information

Wireless Charging/MagSafe?

Super Loops

Thin Loops

Premium Clear Tempered Glass

Premium Privacy Tempered Glass

Camera Tempered Glass

Watch Bands

Lightning to USB-A Cables

Type-C Cables

Military Drop Test Information

How do I submit a suggestion?

Our Products

How to install and adjust your Loop

How to install your Loopy Case

How to adjust your Loop on a Clear Loopy Case

How to install a Clear Loopy Case

How to apply Loopy Tempered Glass

Wireless charging with your Loopy Case

How to Install Diamond Cut Camera Tempered Glass

How to Remove Your Diamond-Cut Camera Tempered Glass

How to apply Loopy Square Camera Tempered Glass

How to apply Loopy Solid Camera Tempered Glass

How to install Loopy AirPods Case

Installation Videos

How can I collaborate with Loopy?

Does Loopy offer wholesale?

How can I stay connected with Loopy?

How does Loopy For a Cause 1% Pledge work?

Collaborations & Wholesale

Privacy Policy

Terms of Service

All articles

Categories

Frequently Asked Questions

Order and Shipping Information

Domestic (US) Returns & Exchanges

International Orders

Warranty Information

Our Products

Installation Videos

Collaborations & Wholesale

Privacy Policy