Domestic (United States)Updated an hour ago

We accept returns and exchanges for items in like-new condition within 35 days of purchase! 

Please visit our Loopy Return Portal to start your return or exchange! 

You will need your order number (begins with PKS) and the email used to place the order to generate a return! You can also use your phone number or zip code!

https://returns.loopycases.com/

***DO NOT follow the link above if you are located outside of the USA. This return portal is for domestic customers only. Please visit THIS link for all international returns.

Returns must be postmarked within 35 days of the order date to be processed. Otherwise, your return will not be accepted.

Refunds are issued only after we have received and processed your return at Loopy HQ. If you no longer have access to the original payment method used to place your order, a Loopy store credit will be issued. If store credit is selected as the refund method, it will be sent via email to the email on file for the order once the return is processed. Please note that a refund cannot be edited after it has been processed.

*Loopy is not responsible for any return shipping issues. Original shipping costs are non-refundable. 

*Loopy reserves the right to evaluate and approve or decline all return requests.