Help! My order has printed but my tracking hasn't updated.Updated a month ago

Once your order has printed, please allow up to three business days for our fulfillment team to pack and ship out your order.

Most of the time, we ship out orders within one to two business days; however, there may be a delay during busier times, such as holidays, weekends, and new product launches.

After USPS has scanned and accepted your order, please allow up to 72 hours for your tracking to update and arrive at its next destination.

If you do not see any updates after this, we'd love to further investigate!

If Corso Green Shipping Protection was purchased on your order, please file a claim directly with Corso. With the help of our partner, Corso, they’ll be able to get you taken care of for you!

• To get started, please start your claim through the Green Shipping Claims Dashboard.
  • You need your order number (Starts with PKS..) and email address on file for the order.
• From there, your claim is submitted! The team at Corso will help you get a full resolution :) 

If Corso Green Shipping Protection was NOT purchased on your order, please reach out to our team directly at [email protected] or reach out to us via our contact form HERE!