Help! Tracking states that my order was delivered, but I haven't received my package.Updated a month ago

We are so sorry you have not received your package. We are here to help! Just a heads-up, it is very common to have tracking jump the gun and prematurely mark a package delivered. USPS will most likely deliver your order within the next 72 hours, slightly behind. 

If your order has not arrived after 72 hours of the marked delivery date, we'd love to further investigate!

If Corso's Green Shipping Protection was purchased on your order, please file a claim directly with Corso. With the help of our partner, Corso, they’ll be able to get you taken care of for you!

• To get started, please start your claim through the Green Shipping Claims Dashboard.
  • You need your order number (Starts with PKS..) and email address on file for the order.
• From there, your claim is submitted! The team at Corso will help you get a full resolution :) 

If Corso's Green Shipping Protection was NOT purchased on your order, please reach out to us directly at [email protected] or via our contact form HERE.