Oh no! We'll look into this right away!. If we sent you the incorrect item or your package is missing an item, please contact us HERE within 3 days of receiving your order and provide us with your full name, a photo of the packing slip, as well as th
Our Super Loops are shipped on a piece of glossy cardstock. This allows the Loops to stick to it, allowing for less waste and faster shipping! However, sometimes during transit, the Loops can slip off these sheets. We recommend checking this cardstoc
We are sorry that this happened, and we have definitely been there. We understand that mistakes happen, and we want to do whatever we can to get your Loopy to you ASAP!. We do our best to speed up processing and shipping times, so there is a very sma
Once your order has been printed, please allow up to three business days for our fulfillment team to pack and ship out your order. After USPS has scanned and accepted your order, please allow up to 72 hours for your tracking to update and arrive at i
We are so sorry you have not received your package. We are here to help! Just a heads-up, it is very common to have tracking jump the gun and prematurely mark a package delivered. USPS will most likely deliver your order within the next 72 hours, sli
If you have not received your order confirmation email, your order was likely placed through one of our express payment methods- like ShopPay, Apple Pay, PayPal, or Amazon Pay. Your order confirmation email will be sent to the email that is associate
Only one promo code is allowed per order. We cannot combine multiple discount codes on a single purchase.
Due to our strict inventory guidelines, we are unable to make any modifications to orders after they are placed. Switching models or designs is simply not possible with our tight shipping timelines and limited inventory. If there is a mistake with yo
We do our best to ship orders out within 72 hours of being printed by our team! We offer four different US shipping options:-USPS First Class (Loop-only orders, 10 business days) -USPS Ground Advantage (4-6 business days)-USPS Priority (2-5 business
All international orders are shipped via DHL Express, which takes between 2-7 business days. You can find the list of countries we ship to via this method in the top right corner of our website on desktop or under the menu icon or footer of the page
Your tracking information will be included in your ‘Your Order Has Printed’ email from Loopy!. Please check your Spam or Promotions folder, and if you do not see this email within three days of placing your order, please reach out to our customer sup
-What is Green Shipping Protection?. We partner with Corso to provide hassle-free solutions to issues during the shipping process once your package leaves Loopy HQ that are outside of our control, such as lost, stolen, or damaged items. If these thin
We have partnered with Corso Green Shipping Protection to ensure that your order makes it to you smoothly! If you have any trouble receiving a shipment where Green Shipping Protection was purchased, please file a claim directly with Corso or reach ou