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International Returns

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Domestic Return Center

File a Corso Missing Mail Claim

Loopy Cases

All international orders are shipped via DHL Express, which takes between 2-7 business days.**Please note, DHL Express cannot ship to a PO Box. You can find the list of countries we ship to via this method in the top right corner of our website on desktop or under the menu icon or footer of the page on mobile. Mobile- <img src="https://attachments.gorgias.help/gpGJBxpjMzk2YXZA/hc/bVpA37lO8L2J5oEd/2025101514-0359fd85-aeac-4514-93fa-e911507fabea-2025-10-15%2010.36.40.915.jpeg" style="width: 185px;" class="fr-fic fr-dii"><img src="https://attachments.gorgias.help/gpGJBxpjMzk2YXZA/hc/bVpA37lO8L2J5oEd/2025101514-65a63f7f-1ac0-49c1-87c5-d9642b89967a-2025-10-15%2010.36.40.914.jpeg" style="width: 207px;" class="fr-fic fr-dii">Desktop-<img src="https://attachments.gorgias.help/gpGJBxpjMzk2YXZA/hc/bVpA37lO8L2J5oEd/2026031714-7eae7225-e9a8-4a8e-ae83-0c724116bc44-screenshot%202026-03-17%20at%2010.49.00%E2%80%AFam.png" style="width: 432px;" class="fr-fic fr-dib fr-fil">

All international orders are shipped via DHL Express, which takes between 2-7 business days. **Please note, DHL Express cannot ship to a PO Box. You can find the list of countries we ship to via this method in the top right corner of our website on d

How long will shipping take? (International)

International Orders

How do I contact Loopy's customer support?

How do I submit a suggestion?

Contact Loopy Support

How do I submit a warranty claim?

Loopy Case Warranty

Super Loop Warranty

Tempered Glass/Camera Tempered Glass Warranty

Charging Cable Warranty

AirPods Case Warranty

Watchband Warranty

Wristlet Warranty

Lifetime Guarantee, Explained

I need to file a warranty claim on my case, but I have a different phone model now.

Warranty Information

Domestic (United States) Returns & Exchanges

Gift Returns

Domestic (US) Returns & Exchanges

Does Loopy restock products if they sell out?

How do I know which phone model to order?

Does a Loopy case come with a Loop?

What case orientation do I need?

Can I add to/change my order before it ships?

Can I apply multiple promo codes to the same order?

Do you offer gift cards?

Do you offer discount codes?

Why am I being charged $0.98 for shipping on my order?

Can I buy a Loopy in stores?

Ordering & Product Availability

Can I upgrade my shipping speed after my order is placed?

How long will shipping take? (Domestic)

How do I track my order?

My order's tracking hasn't updated.

How Do I File A Claim For a Missing Purchase if I purchased Corso?

Tracking states that my order was delivered, but I haven't received my package.

I ordered additional Super Loops and they are not in the package?

What should I do if I received the wrong item(s) or an item is missing?

Help! I put the wrong address at checkout- can I change it?

Why haven’t I received my order confirmation?

Shipping Information

What Countries Do You Ship To?

Duties & Taxes

Wireless Charging/MagSafe?

Super Loops

Thin Loops

Premium Clear Tempered Glass

Premium Privacy Tempered Glass

Camera Tempered Glass

Watch Bands

Wristlets

Lightning to USB-A Cables

Type-C Cables

Military Drop Test Information

Our Products

How to install and adjust your Loop

How to install your Loopy Case

How to adjust your Loop on a Clear Loopy Case

How to install a Clear Loopy Case

How to apply Loopy Tempered Glass

Wireless charging with your Loopy Case

How to Install Your Full-Coverage Camera Tempered Glass

How to Install Your Diamond-Cut Camera Tempered Glass

How to Remove Your Diamond-Cut Camera Tempered Glass

How to apply Loopy Square Camera Tempered Glass

How to apply Loopy Solid Camera Tempered Glass

How to install Loopy AirPods Case

Installation Videos

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Does Loopy offer wholesale?

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How does Loopy For a Cause 1% Pledge work?

Collaborations & Wholesale

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How long will shipping take? (International)Updated 15 days ago