Order Information
Common questions related to placing an order through our website.
Can I add to/change my order before it ships?
Due to our strict inventory guidelines, we are unable to make any modifications to orders after they are placed. Switching models or designs is simply not possible with our tight shipping timelines and limited inventory. If there is a mistake with yo
Can I apply multiple promo codes to the same order?
Only one promo code is allowed per order. We cannot combine multiple discount codes on a single purchase.
Why haven’t I received my order confirmation?
If you have not received your order confirmation email, your order was likely placed through one of our express payment methods- like ShopPay, Apple Pay, PayPal, or Amazon Pay. Your order confirmation email will be sent to the email that is associate
Help! I put the wrong address at checkout- can I change it?
We are sorry that this happened, and we have definitely been there. We understand that mistakes happen, and we want to do whatever we can to get your Loopy to you ASAP!. We do our best to speed up processing and shipping times, so there is a very sma
Why am I being charged $0.98 for shipping on my order?
Orders over $50 (pre-tax and post-discounts) qualify for free USPS Ground Advantage shipping. If your order is above this threshold and you see a $0.98 charge, this is for Corso Package Protection, not shipping. This optional service protects your or